If the accident was your fault
We can still discuss recovery, repair and replacement options. Availability and costs depend on your circumstances, cover and our partners’ assessment.
A clear next step.
When you need it most.
Whatever happened, start with a conversation. We’ll help you understand your options and connect you with appropriate support.
HOW IT WORKS
Let’s take it from here.
01
Get in touch
Call or message us, any time. Tell us what happened and what you need help with.
02
Share the details
We’ll ask for your contact information, vehicle details, and a few facts about the accident.
03
We’ll guide you from here
We review your situation and connect you with the right support through our partner network.
NON-FAULT ACCIDENTSGetting things sorted.
Getting things sorted.
Keeping you moving.
Once the circumstances and eligibility are confirmed, our partners can help coordinate recovery, a replacement vehicle, repairs and your claim.
Eligible non-fault arrangements may have no upfront repair cost or policy excess, with costs recovered from the at-fault driver’s insurer. Our team will explain what applies to you.
Support may include
Vehicle recovery and secure storage
A like-for-like replacement vehicle
Repairs through approved centres
Excess and no-claims bonus guidance
Personal injury claims support
Recovery of eligible uninsured losses
If your vehicle is written off
Our partners explain the valuation and agreed settlement. Replacement vehicle use after settlement may be available for a limited period, depending on eligibility.
ONE CALL. A CLEARER WAY FORWARD.Had an accident?
Had an accident?
Better Call Mo.
Tell us what happened. We’ll help you take the next step.